KEYWORDS

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in all classifications

Corporate & Support Functions
- All Corporate & Support Functions
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- Human Resources
- Support Functions
- Strategy & Commercial Planning
- Graduate Program
- Corporate Affairs & Communications
- Audit & Risk
- Environment & Sustainability
- Accounting & Finance
- Legal
- Marketing
- Procurement
- Product Management
- Sales
Pilots & Flying Operations
- All Pilots & Flying Operations
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- Pilots & Flying Operations
Operations & Safety
- All Operations & Safety
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- Operations & Safety
Digital, IT & Analytics
- All Digital, IT & Analytics
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- Data Analytics
- Cyber security
- Information Technology
Customer Service
- All Customer Service
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- Customer Service
- Contact Centre
- Airports
Engineering & Maintenance
- All Engineering & Maintenance
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- Engineering & Maintenance
- Apprenticeships
Cabin Crew
- All Cabin Crew
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- Cabin Crew

LOCATION

Customer Care

Our Customer Care team are focused on promoting positive customer relationships while acting as customer advocates to internal stakeholders. Providing both sales and service support to customers across multiple channels and languages across Asia-Pacific, the team works closely internal stakeholders and external providers to optimise customer satisfaction and promote continuous improvement. The team is responsible for our innovative customer communication channels including our virtual assistant, Livechat and social media. If you’re a customer experience specialist focused on business improvement and innovation, we would love to hear from you.

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